The SpaSource.com website is owned and operated by Spa Source LLC. Any inquiries about this Policy should be directed to Spa Source LLC at info@SpaSource.com, or by calling 877.467.5252.
This Policy is incorporated by reference into the Terms and Conditions Agreements to which you agreed upon entering SpaSource.com and, as such, shall be governed by and construed in accordance with the internal laws of the State of California, without reference to conflict of law principles. By accessing any of the SpaSource.com site, and providing Spa Source LLC with personally identifiable information and data, you consent to the exclusive jurisdiction of the State of California for any and all disputes or actions that may arise. This Policy is independent from Spa Source LLC offline personal data collection practices. Personally identifiable information and data about you includes information such as your name, birth date, e-mail address or mailing address, and any other information or data that is identified with you personally (“Personal Information”). In some countries like those in the EU, things like IP addresses or cookies and mobile device identifiers may also be considered Personal Information.
Children. Spa Source LLC does not knowingly collect data or Personal Information from children under the age of 13 years. If you are under 13, DO NOT provide any Personal Information. If you have reason to think that a child has provided Personal Information to Spa Source LLC, contact us at info@SpaSource.com, and we will use commercially reasonable efforts to delete that information from our databases.
What and How We Gather Information From Users.
The information we learn from you helps us personalize and improve your experience at SpaSource.com. The following are the types of information we gather:
Information You Provide: We receive information if and when you register for any of the SpaSource.com, create an account, or make purchases through any SpaSource.com. Any Personal Information you provide is voluntary or is necessary for the purposes for which it is to be used. Sensitive Personal Information is only collected if you affirmatively choose to provide it. You have no obligation to provide the information requested on any SpaSource.com form, but the failure to do so can impact Spa Source LLC’s ability to respond to your inquiry, problem, request, or other communication, and may result, in the case of a warranty or other service request, in the denial of such a request.
E-mail / Opt-Out: If and when we ask for your Personal Information, such as an e-mail address, to share with our third-party promotional partners or non-affiliated advertisers, you have the opportunity to ‘opt-out’ of providing such information. During the registration process or at other places on SpaSource.com, you may have the opportunity to indicate areas about which you would like to receive more information. Generally, Spa Source LLC does not ask for sensitive Personal Information. If Spa Source LLC does ask, you will be required to specifically “opt-in” for its processing and/or sharing. You may opt-out at any time if you change your mind by logging into your profile and changing your email preferences, if applicable, by clicking on the appropriate link in emails sent to you, or by contacting Spa Source LLC per this Policy.
Automatic Information: We automatically receive and record certain types of information whenever you interact with us. This information, which is recordable any time you use the Internet, includes the Internet Protocol (IP) address used to connect your computer to the Internet; your domain name, if any; and computer and connection information, such as browser type and version. In addition, like many websites, we use a technology called “cookies” to record your activity while visiting SpaSource.com. We use this information to learn how you use SpaSource.com, to remember your preferences, and to diagnose problems.
How we use your information:
Personal Information may be used to create personalized content, services, and advertising on SpaSource.com, as well as to better understand your preferences. We take commercially reasonable steps to ensure that your Personal Information is reliable for its intended use, accurate, complete, and current. Spa Source LLC and our site may combine information that you voluntarily give us with information provided by third parties and affiliates.
How and when do we share your information:
Aggregated Usage Information: We may provide aggregated usage information to third parties, such as content licensors and advertisers, for diagnostic, billing, and sales purposes. However, such information will not include any Personal Information. This information is purely statistical in nature and cannot be tied to you.
Unsolicited Information & Ideas: Any communications you send to SpaSource.com or by e-mail or any other means are not confidential and Spa Source LLC is under no obligation to refrain from reproducing, publishing (except for Personal Information), or otherwise using them in any way or for any purpose. Spa Source LLC shall be free, but is under no obligation, to use the content of any such communications, including any ideas, inventions, concepts, or techniques for any purpose, including development, manufacture, market, and sale. The sender of any such communications to SpaSource.com shall be responsible for the content contained therein.
Processing of Personal Information and Data. As part of Spa Source LLC on-going commitment to provide its customers and end-users with Spa Source-branded products manufactured in the United States of America, Spa Source LLC may process the Personal Information it collects or receives from you in the United States of America. By using the SpaSource.com and providing Spa Source LLC with Personal Information, you consent to the processing of the Personal Information by Spa Source LLC in the United States of America.
More Information About Cookies. Cookies are small data files placed on your computer’s hard drive through your Web browser that enable us to personalize your Web browsing experience. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, disabling cookies may prevent you from taking full advantage of some of the features on SpaSource.com.
In addition to the third-party sharing previously discussed above, the SpaSource.com may share your Personal Information as follows:
We may share Personal Information about you with third parties only in order to provide services or products that you have requested or that provide services to us (such as data processing services, credit card processing, or marketing services); when we have your permission; or as otherwise described in this Policy. Our affiliates and third-party providers use any such data in accordance with this Policy may need Personal Information to perform their functions, and may use this Personal Information to contact you in the future to tell you about products or services we think will be of interest to you (of which you may opt-out as previously explained above). These companies are not authorized to use the information we share with them for any other purpose.
We will disclose Personal Information if required by law, such as in response to a subpoena or similar legal process, as necessary to enforce the Terms and Conditions Agreements for SpaSource.com, or as necessary to protect your vital interests. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, user information, including Personal Information, may be one of the transferred assets. We will not be liable for your information no longer in our possession.
How Is the Collected Information Protected? While no method of data transmission is guaranteed against unlawful third-party interception or other misuse (for example, e-mail sent to or from SpaSource.com may not be secure), Spa Source LLC uses commercially reasonable efforts to ensure protection of your Personal Information from unauthorized access, disclosure, alteration, and destruction. Data collection and processing, by Spa Source LLC, its affiliates, and third-party providers may occur in the United States of America.
How Do I Learn More About the Information Collected? If you have any questions or concerns about the information collected about you or this Policy, please contact us at the following email address: info@SpaSource.com
Your Rights. In addition to other rights specified in this Policy, you have the following rights: (i) the right to object, for legitimate reasons, to the processing of your Personal Information; (ii) upon proof of identity, the right to access information with respect to whether SpaSource.com is processing your Personal Information, the purposes of such processing, the categories of Personal Information processed, the recipients of your Personal Information, locations where your Personal Information is transferred or processed, the manner in which the Personal Information was communicated to Spa Source LLC, and, to the extent your Personal Information is automatically processed, information that enables you to understand and challenge the underlying logic of such processing to the extent a decision by Spa Source LLC is directly impacted by such processing; and (iii) the right to amend, rectify, complete, update, lock, or delete any of your Personal Information that is inaccurate, incomplete, ambiguous, out-of-date, or expired, or the collection, use, communication, or maintenance of which is prohibited under applicable law or incompatible with the purpose for which it was originally collected or subsequently authorized. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning information residing on backup tapes), jeopardize the privacy or rights of others, would be extremely impractical, or for which access is not otherwise required.
European Union Residents. If the EU General Data Protection Regulation (GDPR) applies to you, you have certain personal data rights, including to access what Personal Information we have about you, make corrections or updates to it, instruct us to delete that information, or receive a portable copy of that information. If you are a resident of the European Union, you may access the Personal Information we hold about you, request that inaccurate, outdated, or no longer necessary information be corrected, erased, or restricted, and ask us to provide your data in a format that allows you to transfer it to another service provider. You also may withdraw your consent at any time where we are relying on your consent for the processing of your Personal Information. You may also object to our processing of your Personal Information where that processing is based on our legitimate interest. If you would like more information about data protection and your personal data rights in general, please visit the European Data Protection Supervisor’s site at https://edps.europa.eu/data-protection/ . If you are not happy with our response to your requests, you may lodge a complaint with the data protection authority in your country. If you have questions or would like to contact us about your rights under GDPR, you may contact us at the following email address: info@SpaSource.com.
For a link to our MOBILE CONSENT & PRIVAY POLICY CLICK HERE
Change to Privacy Policies. We reserve the right to change this Policy at any time without notice. Please check this page periodically for any changes. By continuing to use SpaSource.com, you accept all such changes.